In this episode I reimagine Part 8 of Avoiding Hospice Burnout for nurses.
I discuss the following concepts that will help create a healthy environment for staff and co-workers.
- Listen-Validate-Communicate
- Assume positive intent
- The Speed of Trust (Get the book)
- Getting burned
- Gossip
- Being authentic
At the end of the episode I take a few minutes to address leadership. It is my belief that leadership holds the greatest power over the culture of the office.
A good leader will take personal accountability for how staff treats each other. I believe that organizational staff will emulate their leaders both consciously and subconsciously.
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James worked on-and-off as an LPN for over 20 years. In 2014 he completed a bridge program and became an RN. James became a hospice nurse in January 2015. He lives in the Kansas City area with his wife of over 30 years, 4 daughters and 2 sons in law.